GRIEVANCE REDRESSAL CELL

                                                     GOVERNMENT COLLEGE FOR GIRLS, LUDHIANA

GRIEVANCE REDRESSAL CELL has been formed in the college as per the UGC guidelines to redress the grievances of both the Staff and the Students. Since the inception of the college, the Committee has been under the direct purview of the Principal. The Grievances received by the Principal are forwarded to the concerned Committee members who look in to the problems depending upon the seriousness of the issue. The Committee has been continuously striving to take the best efforts possible to create a harmonious and conducive atmosphere.

Functioning of the GRIEVANCE REDRESSAL CELL

• To accept written Grievance from Staff and Students related to the Institution.
• To create and implement a mechanism to handle the reported Grievances.
• To listen, record and scrutinize the Grievances submitted to them by the staff and students and take necessary steps immediately.
• To attend to the Grievances based on the authenticity and gravity of the criticisms made.
• To represent the Grievances to the concerned section which may include maintenance, academic, amenities etc.
• To convene periodical meetings to discuss whether the grievances have been settled.
• To make a follow-up of these matters at regular intervals till their final disposal.
• To maintain strict confidentiality.

Any   student who wishes to file a Grievance can contact the Committee members.